Is Quilter A Good Investment Platform?

Quilter is a prominent investment platform in the United Kingdom, offering a range of financial products and services to investors through financial advisers. As an award-winning platform, Quilter provides a centralized online portal where investors and their advisers can manage investments efficiently. The platform's suitability for individual investors depends on various factors, including investment goals, risk tolerance, and financial circumstances.

Quilter's platform is designed to cater to different investor segments, from affluent individuals to high net worth clients. It offers a comprehensive suite of products, including ISAs, pensions, and collective investment accounts, along with access to a wide range of funds and investment options. The platform's focus on providing a holistic wealth management experience sets it apart in the competitive UK investment landscape.

FeatureQuilter Platform
Products OfferedISAs, Pensions, Collective Investment Accounts
Investment Options2,600+ funds, 800+ exchange traded investments
Adviser SupportComprehensive tools and reporting
Mobile AccessAvailable through Quilter app

Platform Features and Benefits

Quilter's platform offers several key features that make it an attractive option for investors and financial advisers. The platform's flexibility is one of its standout qualities, allowing for a diverse range of investment strategies to be implemented. Investors can access over 2,600 funds and more than 800 exchange traded investments, providing ample opportunity for portfolio diversification.

One of the platform's strengths is its integrated approach to wealth management. Quilter provides a single, web-based location for managing various financial products, including ISAs, pensions, and collective investment accounts. This integration allows for more efficient portfolio management and easier tracking of overall investment performance.

The platform also offers automated cash management features, which can help optimize returns on uninvested cash while ensuring liquidity for new investments or withdrawals. This functionality is particularly useful for advisers managing multiple client portfolios, as it reduces administrative burdens and potentially improves overall portfolio efficiency.

Quilter's commitment to technological innovation is evident in its platform design. The user interface is optimized for various devices, including mobile phones and tablets, allowing investors and advisers to access account information and make transactions on the go. The platform's cross-browser functionality ensures a consistent experience regardless of the device or browser used.

Investment Options and Performance

The range of investment options available on the Quilter platform is extensive, catering to various investment strategies and risk profiles. The platform provides access to a broad spectrum of asset classes, including equities, fixed income, and alternative investments, allowing for well-diversified portfolios.

Quilter's WealthSelect Managed Portfolio Service is a notable offering, providing a range of risk-targeted portfolios managed by professional investment managers. These portfolios are designed to align with different investor risk tolerances and objectives, making them suitable for a wide range of clients.

The platform's investment performance is generally competitive, although it's important to note that past performance is not indicative of future results. Quilter's Cirilium range of multi-asset funds, for example, has shown mixed performance compared to its peers. While some investors have reported satisfactory returns, others have noted underperformance relative to benchmark indices.

It's crucial for investors to work closely with their financial advisers to select appropriate investments that align with their individual goals and risk tolerance. The platform's extensive reporting and analysis tools can assist in this process, providing detailed insights into portfolio performance and risk metrics.

Fees and Charges

Understanding the fee structure is essential when evaluating any investment platform. Quilter's pricing model includes several components:

  • Platform charge: This is typically around 0.22% per annum, although it may vary based on the total investment amount.
  • Fund manager charges: These vary by fund but can range from 0.1% to over 1% per annum.
  • Adviser fees: These are negotiated separately with the financial adviser and can range from 0.5% to 0.75% per annum.

The tiered charging structure means that investors with larger portfolios may benefit from lower overall percentage fees. Quilter also offers family linking of accounts, which can further reduce the effective charge for households with multiple investment accounts.

While Quilter's fees are competitive within the advised platform market, they may be higher than some direct-to-consumer platforms. However, the additional cost often reflects the value-added services and adviser support provided through the Quilter platform.

Adviser Support and Tools

One of Quilter's strengths lies in its comprehensive support for financial advisers. The platform offers a range of tools and resources designed to enhance the adviser-client relationship and streamline investment management processes.

The platform's reporting capabilities are particularly noteworthy. Advisers can generate detailed performance reports, contribution statements, and historic valuations, providing clients with a clear view of their investment progress. The business intelligence and MI reporting suite offers valuable insights for advisers to manage their practice more effectively.

Quilter's App Hub is an innovative feature that allows advisers to connect directly to third-party software through the platform. This integration can significantly improve efficiency by reducing the need for manual data entry and providing a more seamless experience for both advisers and clients.

The platform also supports model portfolio management, enabling advisers to create and manage bespoke investment strategies for their clients efficiently. This feature is particularly useful for advisers serving clients with diverse investment needs and preferences.

Customer Experience and Support

Quilter's commitment to customer experience is evident in its online Customer Centre and mobile app. These digital tools provide investors with quick and easy access to their account information, allowing them to view performance, make transactions, and manage their investments on the go.

The platform's paperless options and flexible income management features contribute to a more convenient and environmentally friendly investment experience. Investors can set up and modify regular investments and withdrawals online, giving them greater control over their financial planning.

Quilter's customer support infrastructure is robust, with dedicated teams available to assist both advisers and end-clients. The company has received recognition for its service quality, including Defaqto Gold Service awards, indicating a high level of customer satisfaction.

FAQs About Quilter Investment Platform

  • Is Quilter suitable for DIY investors?
    Quilter is primarily designed for advised clients and may not be the best choice for self-directed investors.
  • What is the minimum investment amount for Quilter?
    Minimum investment amounts vary by product but typically start around £1,000 for lump sums.
  • Can I access my Quilter investments through a mobile app?
    Yes, Quilter offers a mobile app for both iOS and Android devices for account management.
  • How often will I receive statements from Quilter?
    Quilter provides quarterly statements, but you can access real-time valuations through the online portal.
  • Does Quilter offer ethical or sustainable investment options?
    Yes, Quilter provides access to a range of ESG and sustainable investment funds.

In conclusion, Quilter offers a comprehensive and feature-rich investment platform that can be a good choice for investors working with financial advisers. Its strengths lie in its wide range of investment options, robust adviser support tools, and integrated approach to wealth management. However, the platform's fee structure and adviser-centric model may not be suitable for all investors, particularly those who prefer a more hands-on approach to managing their investments. As with any financial decision, it's crucial to carefully consider your individual circumstances and consult with a qualified financial adviser before choosing an investment platform.